Support

The fastest ways to get help or make Planthology better:

• 🐞 Report a bug
• 💡 Request a feature
• 💬 Ask a question

FAQ

Why don't I get "time to leave" notifications?

Three things need to be true: the plan has a location, notifications are allowed for Planthology in iOS Settings, and "Leave-by notifications" is on in the app's Settings → Notifications. Setting a home base helps too; it's where your first drive of the day starts from.

What's the Live Activity countdown, and why is it off?

It's an optional Lock Screen / Dynamic Island countdown that appears as your leave-by time approaches. It's off by default to keep things quiet; turn it on in Settings → Notifications.

What's the difference between a plan and a reminder?

A plan has a time and usually a place; it participates in drive-time scheduling. A reminder is just "ping me at this time" for things without an address, with Done / Snooze / Ignore right on the notification.

Is my shared trip really private?

Yes. Trips are end-to-end encrypted before upload; the key is only in the invite link you share. See the privacy policy for details.

How do I get the trail search working?

Trail search uses the free National Park Service API. Get a key at nps.gov/subjects/developer (takes about a minute) and paste it in Settings → NPS Trail Search API Key.

How do I free up storage?

Settings → Clean Up History deletes past everyday plans and their photos by month, or everything before today. Trips are never touched.